1. INTRODUCTION
At Creative 4 Print, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you contact us, submit forms, or communicate with us.
2. DATA WE COLLECT
Your name, email address, and message via our website contact form. Additional details such as company name, address, project requirements, and files via the design brief form sent by email. Any information you provide during our email correspondence (using Microsoft Hotmail). Information needed for invoicing and providing our services.
3. HOW WE USE YOUR DATA
To respond to your enquiries and provide quotes. To deliver the requested design and print services. To issue invoices and keep accounting records (typically for 6 years as required by law. To communicate important updates about your project.
4. How We Store and Protect Your Data
Your information is stored securely in our email system (Microsoft Hotmail) and other business tools. Files may be transferred using services like WeTransfer. We take reasonable technical and organizational measures to protect your data from unauthorized access.
5. Who We Share Your Data With
Our email provider, Microsoft (Hotmail/Outlook). Printing partners or subcontractors (only as necessary to complete your order). Accountants or tax professionals (for invoicing and compliance).
6. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes above, generally up to 6 years to comply with tax and accounting regulations.
7. Your Rights
Under data protection laws, you have the right to: Access the personal data we hold about you. Request corrections to any inaccurate data. Request deletion of your data, subject to legal retention requirements. Object to or restrict certain data processing.To exercise these rights, please get in touch with us via our Contact form.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please get in touch with us via our Contact form.